5 Fundamentals for the Wholesale Distribution Branch Manager, Second Edition

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This research study is published by the NAW Institute for Distribution Excellence, a leading publisher of research exclusively for and about the wholesale distribution industry. More>>

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Jim Ambrose

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There was so much demand for this book — now there is a Second Edition.

This second edition of 5 Fundamentals for the Wholesale Distribution Branch Manager is the classic step-by-step guide to helping branch managers improve their business and leadership skills. The branch manager is the key to success for every wholesaler-distributor according to author Jim Ambrose: “If winning means profitable market share and profitable market share growth, then developing the branch manager is essential to a company’s success.”

Ten years after the successful first edition was published, so much has changed in distribution branch management. This edition is completely revised with vital new information that today’s branch manager needs to read to succeed in today’s very challenging economy!

One of the biggest trends related to branch business is that the expectation is even higher today for branch manager performance. The traditional advancement of a person going from inside sales to outside sales to branch manager is no longer the assumed track. The branch manager who comes up that track with no business and leadership skills has really struggled as companies push even harder for improved performance at the branch level. Regardless of organizational structure, the branch manager—who Ambrose calls “the CEO at the market level”—must possess the 5 Fundamentals in this book if the company is to remain profitable and provide the best value for customers in today’s new market landscape.



Jim Ambrose

Jim has more than 30 years in the wholesale distribution industry. He specializes in doing "turn-arounds" and conducts a popular workshop "Business Skills and Leadership Training for the Wholesale Distribution Branch Manager."